Personal data we process

Planders processes your personal data when you use our services and/or when you provide this information to us yourself. This includes, among others, the following data: First and last name, Address details, Phone number, Email address.

Special and/or sensitive personal data we process

We do not collect any special personal data, such as information concerning race or ethnic origin, religious beliefs, criminal record, physical and mental health status, or sexual orientation of visitors. If necessary, we will ask for your explicit consent to collect and use such data.

For what purpose and on what basis we process personal data

Planders processes your personal data for the following purposes:

  • Processing your payment
  • Sending our newsletter and/or mailings
  • Being able to call or email you if necessary to carry out our services
  • Informing you about changes to our services and products.

Automated decision-making

Planders does not make decisions about matters that may have significant consequences for individuals based solely on automated processing. This concerns decisions made by computer programs or systems, without the involvement of a human being (such as an employee of Planders).

How long we keep personal data

Planders does not keep your personal data for longer than necessary to achieve the purposes for which your data is collected. We apply the following retention periods for the following categories:

  • Contact forms: up to 6 months after submitting the form. Reason: to be able to make contact and send information in response to the form.
  • Job application forms: up to 3 months after submitting the form. Reason: necessary for the application procedure.
  • Requests and registrations for a training: up to 12 months after the information request and/or registration. Reason: contact, registration and sending of information before or after, and if applicable, the creation of a waiting list.

Sharing of personal data with third parties

Planders does not sell your data to third parties and only provides it if necessary for the execution of our agreement with you or to comply with a legal obligation. We enter into a data processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Planders remains responsible for these processing activities.

Protection of childrens' privacy

Our website and/or service does not intend to collect data about website visitors who are younger than 16 years old, unless they have permission from parents or guardians. However, we cannot verify if a visitor is over 16 years old. We therefore recommend that parents be involved in their children's online activities to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without permission, please contact us at, and we will delete this information.

Cookies, or similar techniques that we use

We only use technical and functional cookies and analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet, or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and for your ease of use. They ensure that the website functions properly and remember, for example, your preferences. They also help us to optimize our website. You can opt-out of cookies by adjusting your internet browser settings to no longer store cookies. You can also delete any information that was previously stored through your browser settings.

Viewing, modifying or deleting data

You have the right to access, correct or delete your personal data. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Planders and you have the right to data portability. This means that you can submit a request to us to send the personal data we hold about you in a computer file to you or another organization designated by you. You can submit a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data by email to We will respond as soon as possible, but within four weeks at the latest, to your request.

How we secure personal data

Planders takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you have the impression that your data is not properly secured or if there are indications of misuse, please contact us at